Confirm Your Valve Size
How to Confirm Your Water Meter Size
To ensure we send you the correct AquaFlow Valve, we need to know the size of your water meter. Please follow the simple instructions below and send us at least 3 or more clear photos of your meter and everything after the meter all the way to the backflow (if any).
Even if you’ve never looked at a water meter before — don’t worry. This guide is written for business owners, facility managers, and property staff with no prior plumbing experience.
For Warm Climates (like Florida, Texas, and much of the Southern U.S.)
In warm climates, water meters are typically installed outside, close to the street or sidewalk in front of the building or property.
Walk to the front of your site and look down near the curb or driveway. You’re looking for a round or rectangular metal or plastic lid flush with the ground.
That lid covers your water meter box — an underground container that houses your water meter.
It may be labeled “WATER” or may be blank.
Sometimes grass, mulch, or landscaping covers the lid. You may need to move debris to find it.
Use a flathead screwdriver, pliers, or sturdy tool to lift the lid.
Shine a flashlight if it’s dark.
Inside the box, you’ll see a round or rectangular device with pipes on both sides. This is the water meter.For Cold Climates (like New York, Illinois, Michigan, etc.)
In colder climates, water meters are typically installed indoors to protect them from freezing.
Go to your basement, utility room, maintenance area, or mechanical closet.
Look for where the main water line enters the building — the meter is usually mounted there.
You’re looking for a round or rectangular meter bolted onto a pipe, usually low to the floor or wall-mounted. It may be located near a main shut-off valve.
If you’re unsure, follow the largest incoming pipe from the wall until you see a device installed in-line — that’s most likely your meter.
What Photos to Send Us
Please take at least 3 or more clear photos and email them to support@aquaflow.com
BONUS: If You See a Backflow Preventer
A backflow preventer is a brass device with two valves or handles, typically installed to prevent water contamination.
You might find one near irrigation systems or in mechanical rooms.
If you see one, please send a photo.
How to Submit Your Photos
- Email: support@aquaflow.com
- Subject Line: Meter Size Photos – [Your Business Name / Property Address]
- Attach: The 3 photos (plus a backflow photo if available)
Need help?
If you’re unsure or think you’ve found the right thing but want confirmation, just take the photos and send them. We’ll review and get back to you.
You can also call us at (754) 250-5052 and we’ll guide you through it live.
Here's a more detailed explanation:
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Locate Your Water Meter:
- Check the serial number on your meter matches the one on your bill to make sure you are reading the correct meter.
- Water meters are typically found in the front yard, near the street or sidewalk.
- They can also be in the backyard or basement, though this is less common.
- If you have an outdoor meter, it might be in a shared meter box with other neighbors.
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How to confirm your water meter size:
- The meter’s size is usually printed on the face of the meter or stamped into the case.
- Look for markings like 1″, or 1 1/2″, 2”, 4” 6”.
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Estimate if Markings are Missing:
If you can’t find size markings, you can estimate by looking at the size of the pipe connected to the meter directly after.
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Look At The Bill or Contact Your Water Utility:
- If you’re still unable to find the meter size, contact your local water utility.
- They should be able to provide the size based on their records.